Frequently Asked Questions
Do you bill insurance?
We do not. Due to the political climate in our area regarding Holistic care, our services are not covered by insurance. However, if you have a health savings account (HSA) or flexible spending account (FSA), you are welcome to utilize it as a form of payment.
What forms of payment do you accept?
We accept cash, Apple Pay, Venmo and all major credit cards. Payment is due in full at the time of booking. The Healing Well has never turned down a client due to financial hardship. Please complete our form at the bottom of ‘Our Mission’ page and let us know you would like to inquire about assistance. We offer a 10% discount on all supplement purchases for our current clients, a 5% discount on all subscription supplement purchases and offer a 5% military discount on all supplements and these can be stacked if you qualify.
What is your cancellation policy?
Last minute cancellations are both difficult to fill and costly, therefore a non-refundable payment is due at the time of scheduling your visit with us. If you need to cancel or reschedule an appointment less than 48 hours prior to your scheduled time, please reach out via email. If you are a no-show for your scheduled appointment, you will be charged in full for the scheduled visit time.
If I live out of state, can I still work with Bobbi?
Absolutely! We have a curated a program specifically for you.
What type of people do you work with?
At The Healing Well we specialize in simplicity because health doesn’t need to be complicated. We work mostly with people who feel like they have tried everything and nothing has worked for them, people who are ready to make a change to better their health, livelihood and wellbeing. We will walk side by side with them on their journey so that they feel supported, heard and understood- everything that other medical systems are not. We love teaching people that they don’t have to give up all the things they enjoy to be healthy and illuminate a love of movement. If you’re ready to increase energy, improve sleep, lift your mood, and live your best life, then it’s time to work with a us to achieve your goals.
Will I lose weight in your program?
The goal of our programs is to live optimally and to support the body’s natural healing process, just as you were designed to do. Typically, a happy side effect of proper nutrition, movement, recovery, and reduced toxin load is achieving your body’s perfect size. We could never guarantee a specific amount of weight loss, because not everyone NEEDS to lose a specific amount of weight. Through our individualized approach to health, we will set goals based on your personal needs and desires.
What certifications do you have?
Bobbi obtained her Integrative Health Practitioner certification through the Integrative Health Institute. She also holds a CellCore Muscle testing (Applied Kinesiology) certification and is working on her NET (Neuro Emotional Technique) certification… but it probably won’t end there because we are always looking to learn and grow!
How long are your programs?
We offer three group programs. The first is a full moon parasite detox. This is a fun introduction to health and wellness. Another group program we offer is a 21 day reset. This is a perfect follow up to parasite detox, as it goes even deeper into nutrition as well as touching on fitness and lifestyle habits while cleansing and supporting your liver. We also have a monthly fertility discipleship, where our clients looking for fertility assistance can walk with community and be part of group coaching with Bobbi who is a natural hormone, fertility and liver expert and a certified Doula, Hailey. We do also have a one-on-one option that is a monthly program and this does come with a 12-16 week personalized plan, but we recommend a 6 month commitment to achieve optimal results. It takes 21 days to make/break a habit, 90 days to make it a lifestyle, and 6 months to make it second nature. The time will pass anyway, why not spend it learning how to live to live your best life?
What if I am not local? Do you offer virtual coaching?
Absolutely, we offer almost the same exact services virtually as in-person, with the exception of muscle testing, for now. Clients from all over the country have benefitted from our group programs, we are now able to offer one-on-one services virtually as well!
How do I know your program will work for me?
You can also see our “Success Stories” tab at the top of our website to see reviews of others we have helped along the way. If you’re committed to putting in the work, but still not sure that Functional Medicine, Ayurvedic Medicine or Chinese Medicine approaches are right for you, I recommend scheduling a free 10 minute discovery call with us. We can evaluate your goals together to determine if this is the best fit for you. Please fill out our “Ready to Begin Your Journey to Wellness” information form at the bottom of our home page to schedule a time to discuss.
Are there additional costs to the memberships or personalized plans?
We do take a simplified approach to health at The Healing Well and with that, we do not like to overwhelm with several supplements at a time. “A pill for every ill” and “a supplement for every symptom” are the same thing and we do not lean into either approach. However, with personalized plans comes supplement costs which can range from $20-$100 per supplement. We do offer a 10% discount for our current clients on all supplements purchased through us, as well as 5% on auto ship supplements and 5% for all active duty or retired military families and these can be stacked together for a total of 20% off supplements to make accomplishing your goals more affordable. There are instances we recommend additional tools that are beneficial to the program and those are listed below.
*Mira hormone monitor
*Thermometer (Oura rings accepted)
*Natural Cycles app
*Functional hormone panel ranges from $199-499 (fee to review this with you and construction of a personalized plan is waved for the discipleship members- a $45 value)
*Other labs ranging from $99-499 per lab (finger prick, hair, saliva or stool) A follow up call to help you decipher results is included in the lab fee. Not included: personalized plan, you would need to schedule a Regroup* apt to receive a personalized plan according to the results of the labs. The “Big 5 labs” are discounted when purchased together which includes: Minerals; Metals; Candida, Metabolic; Vitamins; Omega-3; Inflammation; Food Sensitivity; Mood; Metabolism for a total of $1695, this includes the follow up call to go over results as well. **pricing subject to change
**We have a partnership with most of these brands and would love for you to follow us on social media to see what we are up to, to get special discount codes as well as the schedule for group coaching opportunities and to share our posts with others! @holy.healing.mama and @the_well_holistic
What is holistic medicine?
Holistic medicine considers the whole person – body, mind, spirit, and emotions – in the quest for optimal health and wellness. It aims to address the root causes of illness rather than just treating symptoms.
How is it different from conventional medicine?
While conventional medicine focuses on diagnosing disease and treating symptoms, holistic medicine takes a more comprehensive approach, considering lifestyle factors, emotional well-being, and social support in the context of a person’s overall health. At The Healing Well we do not treat or diagnose disease. We support the body so that it can heal itself as it was designed to do.
Can it be used alongside conventional medicine?
Yes, many holistic approaches can be used in conjunction with conventional treatments to provide a more comprehensive and integrated approach to healthcare.
What is Muscle Testing?
The core principle behind muscle testing is that your body talks. Your body wants to be well and is constantly communicating with you, trying to bring you back into balance. Unfortunately, we don’t always understand our body’s language. That’s where applied kinesiology comes in. Muscle testing allows you to tap into your body’s wisdom. It’s a non-invasive way to quickly and accurately assess your health needs, instead of guessing based on symptoms. What sets applied kinesiology (muscle testing) apart from other diagnostic tools is that it often finds imbalances before full-blown disease sets in. This can help you address concerns in earlier stages to prevent bigger problems down the road. Your practitioner will exert gentle pressure on your arm, patients are asked to hold or resist pressure in a specific direction. If a muscle tests strong, it suggests that the related organ is functioning optimally. Any muscles that test weak may indicate a problem in that related organ or gland. Muscle testing can help identify any irritants that may be harming the body, including bacteria, viruses, parasites, yeast, and heavy metals. Muscle testing can be used to figure out which supplements work best for your body. If you test strong for a specific supplement, that’s a sign it will be a good fit for you. This prevents you from wasting money on unnecessary or unhelpful supplements. Muscle testing can even be used to find the perfect dosage for you. While the standard dosage might work for some, it doesn’t always work for everyone. In our opinion, muscle testing is the most accurate way to test for almost anything but especially for Lyme disease as the spirochete is known to evade testing, which is why there are so many false negatives with the Western Blot and ELISA tests.
What are the potential benefits of a holistic approach to health?
Potential benefits include a root cause approach, improved overall well-being, reduced stress, and a greater sense of control over one’s health.
Do you offer discounts for military or first responders?
Yes, we offer a 5% discount for active duty and retired Military families (spouse and children of the service member included) as well as first responders on all supplements purchased through us. This discount can be stacked with our 10% supplement discount for current clients and 5% discount on all auto-ship supplements. These discounts can be stacked as long as you qualify, for a total of 20% off on supplement orders through us.
What are the best ways to support you? (Reviews, referrals, like/subscribe/share)
All of the above! The best advertisement is a word-of-mouth recommendation from a happy client. We offer a $20 off your first visit if you are referred by a current client as well as $20 off the next Regroup appointment of the referring client. When you submit a review (either to us to post on the website or to google), we will ship you one free supplement of your choice. You can follow us on social media to see what we are up to, get special discount codes and share our posts with others!
Do you make house calls or will you travel for a client?
We do offer a concierge services for a higher price point. If you are interested, please fill out our form at the bottom of our Home Page that says “Ready to Begin your Journey with Wellness.” Let us know in the message box that you are looking for more information on our concierge services and together we can architect your custom package.